Legal
1. HouseSetter Terms of Service
2. HouseSetter System Privacy Policy
3. One (1) Year Limited Warranty
4. HouseSetter Website Terms Of Use
5. FCC Compliance Notice
1. HouseSetter Terms of Service
Welcome to HouseSetter. This agreement (“Agreement”) is a legal document between you and HouseSetter LLC (“HouseSetter,” “we,” or “us”) that contains the terms and conditions for the home monitoring alerts, reports, data, and pictures (referred to together as the “Service”) provided in connection with your HouseSetter monitoring device (the “HouseSetter Device”).
PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SERVICE. By clicking the “I Accept” button or using the Service, you confirm to us that you are 18 years of age or older and have read, understand, and agree to the terms of this Agreement, including:
- binding arbitration to resolve disputes between us;
- limitation of HouseSetter’s maximum potential liability to the amounts you pay to HouseSetter under this Agreement during a twelve-month period;
- collection and use of your information according to the HouseSetter System Privacy Policy; and
- acknowledgment that HouseSetter is not a home security service and is not insurance.
1. Use of HouseSetter Service and Your Responsibilities
The Service provides alerts and periodic reports on conditions at your property (e.g., electrical power status, temperature, and humidity) as well as on the status of your HouseSetter Device itself. For additional fees, the Service also provides a picture of your property from the HouseSetter Device, real-time (on-demand) status reports, and historical reports.
To function properly, the Service requires electrical power and a connection to the cellular network. You should follow the set-up and care instructions that are shipped with your HouseSetter Device (also available at www.housesetter.com) and consider how the Service will work under the specific conditions at your property. The HouseSetter Device will only detect power outages of a specified duration affecting the power outlet in which it is plugged. The HouseSetter Device is equipped with a back-up battery. The periodic reports you receive will inform you of the back-up battery charge status, but it is your responsibility to make sure the back-up battery is functioning.
The Service is available in areas where HouseSetter has cellular coverage in the continental United States, Alaska, and Hawaii that is compatible with the technology in your HouseSetter Device. You can determine whether your home is in a HouseSetter cellular coverage area by visiting our website. The cellular network coverage area and technology requirements can change at any time. Even within a coverage area, there are many factors that may impact the Service, including the construction of your home, proximity to other buildings, the terrain, foliage, weather, cellular network congestion or jamming, equipment failures, the condition of your HouseSetter Device, or acts of nature or forces beyond our reasonable control.
It is your responsibility to ensure that your HouseSetter Device is connected to us and is transmitting data. We will send you a welcome email once the initial connection has been established. After that, the periodic reports you receive through your Service will inform you if we have been unable to connect to or receive data from your HouseSetter Device. We will not otherwise notify you if communication with your HouseSetter Device stops or is interrupted. You can test the connection at any time by ordering an on-demand report.
YOU ACKNOWLEDGE THAT HOUSESETTER IS NOT A HOME SECURITY SYSTEM AND THAT HOUSESETTER WILL NOT MONITOR SIGNALS FROM THE HOUSESETTER DEVICE OR CONTACT EMERGENCY SERVICES AT ANY TIME.
Pictures of your property made available through the Service are intended to assist you in monitoring the conditions at your property. You agree not to use the Service for any other purpose. You shall provide notice to all individuals entering your property of the existence of the Service, and you shall not use the Service to obtain pictures in any place where a person may have a reasonable expectation of privacy.
2. Charges, Fees, and Payment Terms
You must pay all Service charges and applicable taxes and fees in advance. HouseSetter accepts payment through the credit and debit cards listed on our website. When you provide one of these payment methods and select Automatic Renewal, you authorize HouseSetter to continue charging your account for all charges due HouseSetter for the service plan you have chosen until you or we cancel your Service. If you object to any charges made by HouseSetter, you must tell us in writing within sixty [60] days after the charge is incurred (unless the law requires otherwise) or you’re waiving the dispute. If your Service is cancelled in the middle of any payment period, we’ll provide you a prorated refund of your payment. We will not provide a refund for partial months.
If you wish to reinstate Service after your Service expires or is cancelled, HouseSetter may charge a reactivation fee to reconnect the Service. It may be necessary to send your HouseSetter Device to us for reactivation, and additional fees may apply.
3. Duration of Service
Your HouseSetter Service begins once you set up your HouseSetter Device, but no later than 45 days after we ship your HouseSetter Device to you. Your Service continues until your plan expires or, if you have selected Automatic Renewal, until you or we cancel the Service. You can cancel your HouseSetter service at the end of any prepaid period for any reason by logging into your account at www.housesetter.com. HouseSetter can cancel your Service at any time and for any reason by providing you 30 days’ advance notice to your email address on file with us. HouseSetter can also cancel your Service without prior notice to you if you breach this Agreement, if HouseSetter is unable to charge your payment account, if your HouseSetter Device becomes subject to fraudulent usage or causes disruption to HouseSetter’s or its suppliers’ operations, or for any other good cause.
4. Our Rights to Limit Service and Make Changes
We may determine from time to time that it is beneficial or necessary to change the Service, the terms of this Agreement, the performance specifications for the HouseSetter Device, or your ability to customize the Service. We will provide notice by posting the updates on our website. Your continued use of the Service after that point will indicate your acceptance of the change. We may make software updates to your HouseSetter Device at any time by accessing the device remotely without any further notice or consent. This could affect how you’ve programmed your Service or how your Service works. If your HouseSetter Device is not connected, we will not be able to make software updates and this could affect your Service.
5. Intellectual Property
Copyright and other intellectual property rights to the software, content and any updates thereto that are provided as part of the HouseSetter Device or via the Service are owned by HouseSetter and/or its suppliers. HouseSetter grants you a non-exclusive, non-transferable license to use the software and any content for your personal and private use exclusively for purposes of receiving the Service. You may not copy, reverse engineer, alter, modify, disassemble or decompile the HouseSetter Device or the Service, or any part thereof, without HouseSetter’s prior written consent. You also agree not to remove, alter, or use any HouseSetter trademarks or service marks without our prior written permission. You agree that HouseSetter will have rights to injunctive relief if you violate HouseSetter’s intellectual property rights.
6. Disclaimer of Warranty
Except for the written limited warranty provided with your HouseSetter Device, HouseSetter makes no representations or warranties, express or implied, including, to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose, about your Service or your HouseSetter Device. We do not warrant that your HouseSetter Device will work perfectly or will not need occasional upgrades, modifications, or service or that the Service will not be negatively affected by network-related interruptions, modifications, upgrades, or similar activity. HouseSetter does not warrant that the operation of the Service will be uninterrupted or error free.
7. No Insurance
HOUSESETTER MAKES NO PROMISES TO PROTECT YOUR PROPERTY (REAL ESTATE OR PERSONAL POSSESSIONS) OR THE PERSONS IN OR ON YOUR PROPERTY, AND THE PAYMENTS YOU MAKE UNDER THIS AGREEMENT ARE NOT RELATED TO THE VALUE OF THESE THINGS. You are responsible for obtaining all insurance coverage that you believe is necessary to protect your property and persons in or on your property, including coverage for property damage and personal injury.
8. Waivers, Limitation and Release of Liability
You agree to limit claims against HouseSetter, its directors, officers, shareholders, employees, contractors, agents, and representatives (collectively, the “HouseSetter Parties”) for damages or other monetary relief to direct damages not to exceed the amounts you have paid to HouseSetter for the Service during past twelve (12) months. This limitation and waiver will apply to the extent permitted by law regardless of the theory of liability. That means you will not try to get any indirect, special, consequential, treble or punitive damages from the HouseSetter Parties. This limitation and waiver also applies if you bring a claim against one of our suppliers, to the extent we would be required to indemnify the supplier for the claim. You agree we aren’t responsible for problems caused by you or others, or by any acts of nature or forces beyond our reasonable control, including without limitation, fire, storm, earthquake, flood, other natural disaster, epidemic, strikes, lock-outs, industrial action, civil commotion, war, terrorist acts, failure or interruption of telecommunication or transportation networks.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOU HAVE NO CONTRACTUAL RELATIONSHIP WHATSOEVER WITH THE UNDERLYING WIRELESS SERVICE PROVIDER OR ITS AFFILIATES OR CONTRACTORS AND THAT YOU ARE NOT A THIRD PARTY BENEFICIARY OF ANY AGREEMENT BETWEEN HOUSESETTER AND THE UNDERLYING CARRIER. IN ADDITION, YOU ACKNOWLEDGE AND AGREE THAT THE UNDERLYING CARRIER AND ITS AFFILIATES AND CONTRACTORS SHALL HAVE NO LEGAL, EQUITABLE, OR OTHER LIABILITY OF ANY KIND TO YOU, AND YOU HEREBY WAIVE ANY AND ALL CLAIMS OR DEMANDS THEREFOR.
9. Indemnification
The Service and this Agreement are intended for your benefit only. You agree to indemnify and protect and hold the HouseSetter Parties and HouseSetter’s suppliers harmless from liability for any claims and lawsuits related to your use of the Service, including but not limited to, your failure to provide appropriate notices to third parties about the Service or the existence of the HouseSetter Device in your premises or your violation of this Agreement, any applicable law or regulation, or the rights of any third party. This includes claims and lawsuits brought under any theory by any third party, including without limitation, your insurance company.
10. Dispute Resolution / Arbitration
You and HouseSetter both agree to try to resolve any disputes between us by talking with each other. IF WE CAN’T RESOLVE A DISPUTE THAT WAY, WE BOTH AGREE, TO THE FULLEST EXTENT PERMITTED BY LAW, TO RESOLVE IT BY ARBITRATION OR IN SMALL CLAIMS COURT.
WE ALSO BOTH AGREE THAT:
- EXCEPT FOR SMALL CLAIMS COURT CASES, ANY DISPUTE BETWEEN US WILL BE RESOLVED BY ONE OR MORE NEUTRAL ARBITRATORS BEFORE THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) OR BETTER BUSINESS BUREAU (“BBB”). IN EXCHANGE FOR THIS AND UPON YOUR ADVANCE REQUEST, WE’LL PAY FOR ANY FILING FEE CHARGED YOU BY THE AAA OR BBB FOR ONE ARBITRATION OF ANY DISPUTES BETWEEN US, SO LONG AS YOU TRIED IN GOOD FAITH TO RESOLVE THE DISPUTES WITH US BEFORE FILING FOR ABITRATION. YOU CAN GET PROCEDURES, RULES, AND FEE INFORMATION FROM THE AAA (WWW.ADR.ORG), THE BBB (WWW.BBB.ORG) OR FROM US. YOU CAN ALSO BRING ANY ISSUES YOU MAY HAVE TO THE ATTENTION OF FEDERAL, STATE, OR LOCAL GOVERNMENT AGENCIES, AND IF THE LAW ALLOWS, THEY CAN SEEK RELIEF AGAINST US FOR YOU.
- YOU AND HOUSESETTER BOTH AGREE TO NOTIFY ONE ANOTHER IN WRITING OF ANY DISPUTE AT LEAST 30 DAYS IN ADVANCE OF INITIATING ARBITRATION. THE NOTICE MUST DESCRIBE THE NATURE OF THE CLAIM AND THE RELIEF BEING SOUGHT. IF WE ARE UNABLE TO RESOLVE OUR DISPUTE WITHIN 30 DAYS, EITHER OF US MAY THEN PROCEED TO FILE A CLAIM FOR ARBITRATION.
- UNLESS YOU AND HOUSESETTER AGREE OTHERWISE, THE ARBITRATION WILL TAKE PLACE IN THE COUNTY OF YOUR BILLING ADDRESS. JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR(S) MAY BE ENTERED IN ANY COURT HAVING JURISDICTION.
- THE ARBITRATOR(S) WILL HAVE NO AUTHORITY TO AWARD PUNITIVE OR OTHER DAMAGES NOT MEASURED BY THE PREVAILING PARTY’S ACTUAL DAMAGES, EXCEPT AS MAY BE REQUIRED BY STATUTE.
- THIS AGREEMENT DOESN’T ALLOW CLASS OR COLLECTIVE ARBITATIONS EVEN IF THE AAA OR BBB PROCEDURES OR RULES WOULD. NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT, THE ARBITRATOR MAY AWARD MONEY OR INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL CLAIM. NO CLASS OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL THEORIES OF LIABILITY OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT. IF FOR SOME REASON THIS PROHIBITION ON CLASS ARBITRATIONS CANNOT BE ENFORCED, THEN THE AGREEMENT TO ARBITRATE WILL NOT APPLY.
- IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND HOUSESETTER UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL BY JURY. IN THE EVENT OF LITIGATION, THIS PARAGRAPH MAY BE FILED TO SHOW A WRITTEN CONSENT TO A TRIAL BY THE COURT.
11. Export & Use Restrictions
The Service and the HouseSetter Device may be subject to United States export restrictions. You agree not to export or re-export the Service or the HouseSetter Device in violation of any applicable laws and regulations of the United States. You also do not have permission and agree not to use the Service or the HouseSetter Device (1) outside the continental United States, Alaska and Hawaii, and (2) for any purpose other than the intended purpose of monitoring the conditions at your property.
12. General
Waiver. A waiver of any default hereunder or of any of the terms and conditions of this Agreement shall not be deemed to be a continuing waiver or a waiver of any other default or of any other term or condition.
Assignment. You may not assign this Agreement or any of your rights or duties under it without our permission. HouseSetter may assign this Agreement and its rights and duties under it without notifying you.
Severability. If any part of this Agreement shall be deemed invalid or unenforceable, such invalid or unenforceable provisions shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of this Agreement remain in full force and effect.
Communications and Notice. We recommend that you add @housesetter.com email addresses to your email address book to help ensure you receive email service and notifications from us. You consent to HouseSetter communicating with you by phone, text, email and automated technology and agree that these communications satisfy any legal notice requirements, including requirements that communications be in writing. For questions or concerns, please contact HouseSetter at www.housesetter.com/contactus.
Governing Law. This Agreement shall be governed by and interpreted in accordance with the laws of Michigan, excluding its conflict of laws principles. The parties acknowledge that this agreement evidences a transaction involving interstate commerce. The Federal Arbitration Act shall govern the interpretation, enforcement, and proceedings pursuant to the arbitration clause in this Agreement.
Entire Agreement. In addition to these terms, you also agree to be bound by the terms of the HouseSetter System Privacy Policy, Website Terms of Use, and the Limited Warranty that is included in the box with your HouseSetter Device. This Agreement and the terms it incorporates represent the entire agreement between the parties regarding the subject matter hereof and supersedes any and all prior agreements between the parties, whether written or oral, regarding the subject matter hereof. This Agreement may not be modified or amended except by the written acceptance of both parties.
2. HouseSetter System Privacy Policy
Updated: 11/15/2019
HouseSetter respects and cares about your privacy. Our services exist to deliver peace of mind by providing you information about the conditions in your home while you’re away. It’s important to us that you have that same peace of mind when it comes to the information we collect and how we handle it.
We Only Collect, Use, And Store Information As Required To Provide Services
We require information about you, your home and others designated by you (“Personal Information”) to provide, personalize, and improve HouseSetter services (“Services”), and to communicate with you about products and services. We do not collect, use, or store Personal Information for any other purposes. Personal Information includes (a) information you provide us when you visit our website, use our mobile apps, or otherwise communicate with us, make purchases and set up or change your HouseSetter account, including name, contact information, credit card details, HouseSetter device name and location, and contact information for others you allow to access your services; and (b) information generated automatically or manually through use of Services, such as temperature, humidity, power status, and photographs. We may keep Personal Information as long as we need it to provide Services to you and to maintain our records as required by law. We may alter Personal Information so it can no longer be reasonably linked to specific individuals or households, store that anonymized information indefinitely, and use or share it for any purpose.
We Only Share Personal Information Under Specific Circumstances
We do not sell or rent Personal Information. We may share Personal Information with our service providers to help us provide Services. We require our service providers to protect Personal Information from further disclosure. If you registered for Services through an authorized representative, we may share your name and contact information with that representative. We may also share Personal Information with third parties if we believe in good faith that such action is required to comply with legal requirements or to protect our rights or the rights and safety of you or others. We may transfer Personal Information as required to complete a sale or transfer of our company or our assets. Except as specified above, we will not otherwise share Personal Information for any purpose unrelated to the delivery of Services without obtaining separate permission from you.
We Protect Your Personal Information
We exercise industry-standard technical, administrative, and physical protections designed to keep your Personal Information secure, but we cannot guarantee complete security from unauthorized access, hardware or software failure, or other factors. To maintain the privacy and security of your account and Personal Information, you should select secure log-in credentials and keep them secret. You are responsible for any use of Services by persons you enable to access your account.
We Provide You Access And Choice
You can access and ensure the accuracy of your Personal Information by logging into your account. If you have questions about the Personal Information we have for you, contact us at privacy@housesetter.com. You can choose not to provide certain information to us, but that could limit our ability to provide Services to you. We may use your contact information to communicate with you about your account, Services, and additional products and services offered by HouseSetter and our business affiliates. If you’d prefer that we not communicate with you about additional products and services, you can let us know by unsubscribing to HouseSetter marketing materials at any time. If you unsubscribe, we will continue to communicate with you about Services you have purchased.
We Can Make Changes
We may change this Privacy Policy from time to time and will notify you by posting the updated version on the HouseSetter website. You are bound by the revised Privacy Policy when you use Services after the changes have been posted.
3. One (1) Year Limited Warranty
HouseSetter LLC ("HouseSetter") warrants your HouseSetter device (the "Product") against defects in materials and workmanship under normal use in accordance with HouseSetter's instructions for a period of ONE (1) YEAR from the date of purchase by the original purchaser ("Warranty Period"). If a defect arises and a valid claim is received within the Warranty Period, HouseSetter will, at its option and as your sole remedy (and HouseSetter's sole liability), either (1) repair the defect at no charge, using new or refurbished replacement parts, or (2) replace the Product with a new or refurbished product that is functionally equivalent to the original. HouseSetter warrants the replacement product for the longer of ninety (90) days or the remaining warranty period of the original Product. Returned Products that are not repaired and returned shall become HouseSetter's property, and any replacement product shall become your property.
IMPORTANT NOTICE: HouseSetter is not insuring your property or guaranteeing to prevent damage to persons or property when you use the Product.
Exclusions: This warranty does not apply to (1) damage caused by (a) failure to follow instructions for the Product, (b) accident, abuse, misuse, transport, neglect, fire, lightning, flood, earthquake, hurricane, exposure to liquid or dampness, exposure to outdoor elements, or other external causes, (c) service performed by anyone who is not an authorized representative of HouseSetter; (2) a Product that has been modified to alter functionality or capability; or (3) cosmetic damage such as scratches and dents not caused by HouseSetter.
HOUSESETTER SHALL NOT BE LIABLE FOR ANY COST TO OBTAIN SUBSTITUTE PRODUCTS, LOST PROFITS, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ANY AMOUNTS IN EXCESS OF THE ORIGINAL PRODUCT PURCHASE PRICE. THESE LIMITATIONS APPLY WHETHER THE CLAIM RESULTS FROM THE USE OF OR INABILITY TO USE THE PRODUCT OR FROM ANY BREACH OF THIS WARRANTY. HOUSESETTER DISCLAIMS ALL STATUTORY OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF APPLICABLE LAW DOES NOT PERMIT DISCLAIMER OF STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE WARRANTY PERIOD.
Some states disallow limitations on incidental or consequential damages or on the length of an implied warranty, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights under the law of your state.
To return your Product within the Warranty Period, please log into your account at www.housesetter.com and request a Return Material Authorization ("RMA"). You must ship the Product securely packaged to the address specified by HouseSetter along with your RMA and a description of the problem.
4. HouseSetter Website Terms Of Use
Thank you for visiting HouseSetter.com. Our goal at HouseSetter is to provide valuable peace of mind services to our customers. It’s important to us to provide a high quality experience whenever you interact with us and to make sure you have a clear understanding of our products, services, practices, and terms. We have rules for using our website that we share with you here.
HouseSetter.com describes our products and services and enables you to communicate and transact with us. These Terms of Use apply to your use of HouseSetter.com (the “Site”). BY USING THIS SITE, YOU AGREE TO THESE TERMS OF USE (“TERMS”). IF YOU DO NOT AGREE, YOU MAY NOT USE THE SITE. HouseSetter has the right to change these Terms at any time, and you will be subject to the terms then in effect each time you use the site.
ADDITIONAL TERMS AND CONDITIONS AND HOUSESETTER’S SYSTEM PRIVACY POLICY APPLY IF YOU PURCHASE PRODUCTS OR SERVICES FROM HOUSESETTER.
Trademark, Copyright and Proprietary Information
The trademarks, trade names, logos, service marks, trade dress, product configurations and packaging displayed on the Site are registered and unregistered trademarks of HouseSetter. All content of any kind on the Site, including interfaces, code, and the design and arrangement of content (collectively, the “Content”) is the property of HouseSetter or its licensors and is protected by copyright and other intellectual property laws. You have no right to use HouseSetter or any other trademark displayed in the Site without HouseSetter’s prior written permission.
You Have Limited Permission to Use the Site
As long as you comply with these Terms, HouseSetter grants you a personal, non-exclusive, revocable, non-transferable, limited license to enter and use the Site. You may visit, view, and use information on the Site for personal, informational, and non-commercial purposes only.
You may link to the Site as long as you do so through a text hyperlink to the homepage that includes the name HouseSetter without stylization and as long as you do not (1) connect the HouseSetter name with any other logos or graphics; (2) imply an endorsement by HouseSetter of any party, product, or service; (3) misrepresent any relationship with HouseSetter; (4) in any way harm the HouseSetter name or reputation; (5) associate the HouseSetter name with unfair, deceptive or libelous advertising or communication; (6) include content on your website that is or could reasonably be construed as illegal, distasteful, offensive, controversial, or not appropriate for all age groups; or (7) link to pages within the Site or replicate, frame, or create a browser environment around the Content.
You may not copy, reproduce, mirror, download, publish, modify, create derivative works from, exploit, or otherwise distribute or publish Content without HouseSetter’s express written permission. You may download Content purposely made available by HouseSetter for downloading from the Site as long as you use it only for your personal, non-commercial purposes, do not remove or change any of the Content, and do not make any representations relating to the Content.
You may not take any actions that (1) interfere with the proper working of the Site or transactions or interactions conducted on the Site; (2) result in a large load on the infrastructure of the Site or any systems or networks connected to the Site; (3) scan or test the vulnerability of the Site or any network connected to the Site; (4) breach security measures on the Site or any network connected to the Site; (5) reverse look-up, trace, or reveal any information on any user of the Site; (6) provide unauthorized access to any portion or feature of the Site, services offered on or through the site, systems or networks connected to the Site, or any HouseSetter server through any means, including hacking or password mining; (7) disguise the origin of any communications you send to or through the Site or impersonate someone else; (8) reproduce or circumvent the navigational structure or presentation of the Site or obtain any information through any means not purposely made available through the Site; or (9) attempt to do any of these things whether or not it has the described effect.
Links to Other Sites
For your convenience, this Site may contain links to other websites that are not owned or controlled by HouseSetter (“Linked Sites”). HouseSetter does not endorse, warrant, or assume responsibility for the content, functionality, or practices of Linked Sites. You access Linked Sites at your own risk.
Website Privacy Policy
We collect information you provide us about you and your interests and information about your use of the Site (“Personal Information”) to communicate with you about products and services and to improve our products and services. Personal Information includes (1) information you provide us when you visit our Site, use our mobile apps, or otherwise communicate with us, pre-order or make purchases; and (2) information we receive from third party analytic tools (e.g., Google analytics), “cookies” (files that are sent to us by your computer or mobile device), pixel tags, and similar technologies on the Site, such as your domain name, browser type, operating system, and IP address; web pages you visit before and after visiting our Site; links you click; and how much time you spend on pages on our Site. We may combine this information with other information we have about you. This information helps us remember, customize, and process transactions with you, save your preferences for future visits and compile aggregate data about Site traffic and interactions. If you prefer not to share this information, you can edit your browser options to disable these functions. If you turn cookies off on your computer, however, some of our services may not function properly. You can disable third party analytics by visiting their sites. We may keep Personal Information as long as we need it to communicate and transact with you, both now and in the future, and to maintain our records as required by law. We may alter Personal Information so it can no longer be reasonably linked to specific individuals or households, store that anonymized information indefinitely, and use or share it for any purpose.
We do not sell or rent Personal Information. We may share Personal Information with our service providers to help us interact with you. We require our service providers to protect Personal Information from further disclosure. We may also share Personal information with third parties if we believe in good faith that such action is required to comply with legal requirements or to protect our rights or the rights and safety of you or others. We may transfer Personal Information as required to complete a merger, sale, or transfer of our company or our assets. Except as specified above, we will not otherwise share Personal Information for any purpose unrelated to our interactions with you without obtaining separate permission from you.
We exercise industry-standard technical, administrative, and physical protections designed to keep your Personal Information secure, but we cannot guarantee complete security from unauthorized access, hardware or software failure, or other factors.
If you have questions about the Personal Information we have for you, contact us at privacy@housesetter.com. We may use your contact information to communicate with you about HouseSetter products and services and additional products and services offered by our business affiliates. If you’d prefer that we not communicate with you, you can let us know by unsubscribing to HouseSetter marketing materials at any time.
Children
We do not knowingly collect or solicit personally identifiable information about children under the age of 13. If you are under 13, you may not use this Site.
Submission of Ideas
We welcome your comments, but ask you to limit them to comments about your experiences with our Site, products, and services. To avoid potential disputes or misunderstandings regarding intellectual property ownership, please do not send us any unsolicited creative ideas, suggestions, or materials. If, despite our request, you send any of these things to us, then regardless of anything you say, write, or record to the contrary, you agree that (1) your submission and its contents will not be subject to confidentiality obligations and will automatically become the property of HouseSetter; (2) HouseSetter will have all rights to use, copy, modify, publish or redistribute the submission and its contents for any purpose and in any way without compensation to you; and (3) HouseSetter will in no way be prevented from the purchase, manufacture, or use of similar products, services, plans, ideas, and materials for any purpose whatsoever.
Disclaimers and Limitation of Liability
YOU ASSUME ALL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. HOUSESETTER MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, ABOUT THE SITE OR CONTENT. HOUSESETTER DOES NOT WARRANT THAT THE OPERATION OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT THE CONTENT, SOFTWARE, OR OTHER MATERIAL ACCESSIBLE FROM THE SITE IS ACCURATE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ALL INFORMATION ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. IN NO EVENT SHALL HOUSESETTER BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR PERFORMANCE OF THIS SITE OR THE CONTENT EVEN IF HOUSESETTER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY AGAINST HOUSESETTER FOR DISSATISFACTION WITH THE SITE OR ITS CONTENT IS TO STOP USING THE SITE.
Indemnification
YOU AGREE TO INDEMNIFY AND PROTECT AND HOLD HOUSESETTER, ITS OFFICERS, DIRECTORS, SHAREHOLDERS, SUCCESSORS IN INTEREST, EMPLOYEES, AGENTS, AND SUPPLIERS HARMLESS FROM LIABILITY, LOSS, CLAIMS, OR EXPENSES, INCLUDING REASONABLE ATTORNEY FEES, FOR ANY CLAIMS AND LAWSUITS ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE. THIS INCLUDES CLAIMS AND LAWSUITS BROUGHT UNDER ANY THEORY BY ANY THIRD PARTY.
Effects of Violation by You
HouseSetter may, in its sole discretion and without prior notice, terminate your access to the Site if we determine that you have violated these Terms, any other agreement with us, any of HouseSetter’s rights, or any applicable laws or regulations. You also agree that HouseSetter will have rights to injunctive relief, in addition to any other remedies HouseSetter may have at law or in equity, if you violate these Terms or infringe any of HouseSetter’s intellectual property rights.
Governing Law and Dispute Resolution
All matters relating to your access to or use of the Site will be governed by and interpreted in accordance with the laws of Michigan, excluding its conflict of laws principles. You agree to the personal jurisdiction by and venue in the state and federal courts in Wayne County, Michigan, and waive any objection to such jurisdiction or venue.
Miscellaneous
If any provision of these Terms is found by a court or other tribunal of competent jurisdiction to be unenforceable, such provision shall be limited, eliminated, or replaced to the minimum extent necessary to effect the original intent, and all remaining provisions shall otherwise remain in full force and effect. These Terms constitute the entire agreement between HouseSetter and you with regard to your use of the Site, and any other agreements or understandings between you and HouseSetter with respect to such use are hereby excluded and cancelled.
5. FCC Compliance Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received, including interference that may cause undesired operation.
Any change or modification to the product is not expressly approved by HouseSetter and could void the user's authority to operate the device.
This equipment complies with the FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the equipment and the user's body.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.